Performance & Technical
Core Web Vitals, integration deep-dives, scaling patterns, and the technical details that determine whether your chatbot helps or hurts your site.
- Apr 27, 2026 · 10 min
Prompt Injection Attacks on AI Chatbots: A Practical Defense Guide
Short answer: Prompt injection is when a user (or attacker) tricks an LLM-powered chatbot into ignoring its system instructions by embedding adversarial text…
- Apr 27, 2026 · 9 min
How to Measure AI Chatbot Performance: 12 Metrics That Actually Predict Revenue
Short answer: Conversation count is a vanity metric. The 12 metrics that actually predict revenue are: containment rate, escalation rate, hallucination rate,…
- Apr 27, 2026 · 9 min
Why Most Chatbot Widgets Hurt Your Core Web Vitals (and How to Pick One That Doesn't)
Short answer: Most chatbot widgets load 200-500KB of JavaScript on every page, parse it on the main thread, and force a layout shift when the launcher renders.…
- Apr 27, 2026 · 9 min
Multilingual AI Chatbot Setup: The Practical Guide for International Sites
Short answer: A modern AI chatbot can handle 50+ languages out of the box because the underlying LLMs (GPT-4, Claude, Gemini) are multilingual at the model…
- Apr 27, 2026 · 10 min
Why AI Chatbots Hallucinate (and 7 Ways to Stop It)
Short answer: A chatbot hallucinates when the language model produces a fluent, confident answer that isn't actually supported by your content. It happens…